Practical advice for Australian plant equipment hire companies on damage documentation, dispute protection, and condition reporting.
A handshake and a verbal "she's right" won't hold up when a hirer returns a machine with new damage and denies it. Here's the documentation that does.
Most hire companies use some form of condition report, but most of those reports won't hold up in a dispute. Here's what a properly defensible pre-hire record looks like.
When a hirer denies causing damage, the evidence you gathered before they took the machine will decide the outcome. Here's the hierarchy of what holds up.
Timestamped photos. Digital signatures. PDF reports. Everything you need before equipment leaves the yard.
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