Know who had the keys

Equipment goes missing. Hires end in a dispute over who was actually driving. A machine comes back damaged and nobody's quite sure who was behind the controls at the time. In all three cases, the hire business wishes they'd kept a record of the customer's licence at the start of the hire. Most do this on paper, if they do it at all, which means it's the first thing that goes missing when you actually need it.

HireCheck now has a spot for this on the pre-hire inspection, right under the signature pad. It's optional, and it works the same way on the staff dashboard and the mobile inspection page.

How it works

Tap Customer Licence, photograph it, done. The photo saves against that inspection the same moment you save the rest of the record.

Why it isn't treated like a damage photo

Every other photo in HireCheck exists to be shown: to a customer on their condition report, to an insurer in a claim pack, printed into a PDF. A licence photo is government ID. Showing it to the wrong person isn't a minor slip, so it doesn't follow the same rules as the rest of the app.

• Admin-only. A captured licence shows up in the Inspection History tab, visible only to account admins. Staff who aren't admins, including whoever took the photo in the first place, don't see it again.
• Never on a report. It's stored completely separately from regular inspection photos, so it physically can't end up on the PDF report, the damage-claim pack, or the condition report link you send a customer.
• Deleted on a schedule. Set a retention period under Branding, 90 days by default, and a background job removes photos automatically once they're past it. Nobody has to remember to go back and clean this up.

Entirely optional

If you don't tap into the licence section, nothing changes. It sits quietly under the signature pad for the hires where you actually want it, and stays out of the way otherwise.